Individual
For one older adult and the people helping them.
- 1 care recipient
- Medication, appointment and routine reminders
- Daily check-ins
- Multiple caregivers
- Caregiver notifications and activity history
- Up to 500 SMS segments monthly
Start at $19.99/month for one care recipient. Choose monthly or annual billing, with a defined messaging allowance and no separate fee for each family caregiver.
For one older adult and the people helping them.
For families coordinating care for up to three people.
For organizations supporting multiple clients or residents.
Secure signup: choose a plan, create your caregiver account, and complete payment through Stripe Checkout. Individual and Family subscriptions renew automatically at the selected monthly or annual rate until canceled. You can cancel from the app before your next renewal. Except where required by law or stated at checkout, fees already paid are non-refundable and are not prorated.
| Feature | Individual | Family | Pro |
|---|---|---|---|
| Monthly price | $19.99 | $39.99 | From $149 |
| Annual price | $199 | $399 | Custom |
| Care recipients | 1 | Up to 3 | 10 included |
| Included SMS segments | 500/month | 1,500/month pooled | Custom allowance |
| Medication & routine reminders | ✓ | ✓ | ✓ |
| Two-way text responses | ✓ | ✓ | ✓ |
| Caregiver alerts | ✓ | ✓ | ✓ |
| Multiple caregivers | ✓ | ✓ | ✓ |
| Escalation rules | Basic | Expanded | Organization |
| Staff roles & permissions | — | — | ✓ |
| Multi-location administration | — | — | Optional |
| Implementation support | Self-service | Self-service | ✓ |
Individual includes 500 SMS segments each month; Family includes 1,500 pooled segments. That is designed to cover roughly five routine reminder conversations per recipient per day, depending on replies and message length.
Individual and Family plans support multiple caregivers without turning every family member into a separate subscription.
Pro starts with 10 active recipients. Larger programs are tailored around recipient count, locations, messaging volume, implementation and compliance needs.
Plan pricing supports delivery monitoring, retry handling, audit history, security controls, backups and customer support—not just the raw cost of sending a text.
An SMS segment is a carrier billing unit. Message length, character encoding, replies, follow-ups and caregiver alerts can affect usage. Production accounts will include usage visibility.
Choose Individual for one care recipient, Family for up to three care recipients or Care Messaging Pro for an organization supporting multiple clients or residents.
Yes. Individual and Family subscriptions renew monthly or annually until canceled. Subscribers can manage, change or cancel billing from the authenticated Care Messaging app. Cancellation stops future renewals and ordinarily remains effective through the end of the current paid period. Except where required by law or stated at checkout, fees already paid are non-refundable and not prorated.
An SMS segment is a carrier billing unit. Message length, character encoding, replies, follow-ups and caregiver alerts can affect the number of segments used.
No. Individual and Family plans support multiple caregivers without a separate subscription fee for each caregiver.
No. The recipient receives ordinary SMS text messages and can reply from a text-capable mobile phone.
Create your caregiver account for $19.99/month, or compare Family and Pro options above.